Recently booked a trip to Egypt and Kim was so helpful with everything – tour, transfers, additional hotels, and figuring out our flights (no easy feat, considering that we used miles for part of the trip). Highly recommend this agency, and Kim, in particular!
Wonderful tour of Italy with Dawnn anticipating all of our itinerary based on her own experience. Couldn’t ask for more.
We have now done two trips with Shadyside and both couldn’t have been better. Well actually the Steelers could have won, that would have made them better, but not sure that is Joe the owner’s issue! I tried to book my last trip on my own and found that the package Joe and team put together was better on price and more importantly on knowledge of the area, then I could have done on my own.
I was somewhat critical of the hotel on the last trip…but then realized the location was the crux of why you work with people like Shadyside. We had a huge discount by booking with them and it was on the beach and met EVERY criteria we needed for a successful trip.
The owner was on the trip and I personally saw him rip a bus driver for being 10 minutes late. That is how serious they take their business.
Highly recommend! Going to try non-Steeler trips with them next!
My husband and I booked our honeymoon through this agency. We initially had no idea where we wanted to go but Brandy helped point us in the right direction. She was very knowledgeable about destination options and made sure that we were aware of all the pros and cons of each option, and made sure every detail was perfect from the moment we started planning until after we got back. Planning a wedding is very stressful, but Brandy took all of the stress out of the honeymoon planning. Everyone at the agency is very friendly and knowledgeable and we will definitely be using their expertise in the future. The resort we chose was absolutely perfect, and I could not have picked a better place myself. Thank you Brandy!! We cannot wait to book our anniversary trip!!
They took care of everything for us; hotels, airfare, transportation, and even excursions.
Shadyside Travel is THE best there is, no holds barred! They work hard to find exactly what the customer wants/needs/prefers; and they are reliable and consistent in delivery and fulfillment of requests. Highly recommended for your travel needs!!!
I have gone on the Steeler trips with Shadyside every year for the past 18 years !! BEST TRIPS !!
can’t say enough amazing things about dawnn!!! She’s always made a flawless and amazing travel experience for myself, friends and family! She truly is wonderful at what she does and I can’t say I’ll ever travel without her help EVER again!
I am so excited to rave about Dawn from Shadyside travel!
When I first started communicating with Dawn I would secretly try to find better deals….that never happened, not once. So please don’t waste your time trying.
Dawn has been booking my vacations for as long as I can remember. Her knowledge about travel is superior to any travel agent that I’ve ever dealt with in the past! Dawn is prompt when it comes to call backs. She covers every aspect of my travel it is always available whenever I have a last minute question.
Everyone that I referred to Dawn, uses her, EVERYONE! And of course they tell me how great she is and how she found them the “BEST DEAL EVER”.
Dawn, you have made travel easy for me to navigate and for that I am very thankful!!
We had a wonderful experience with Shadyside Travel while booking our honeymoon. Joe was incredibly helpful in selecting a location and a resort that suited our needs perfectly. They made the entire process stress-free; and were so friendly to work with when submitting payments and getting travel documents to us, ensuring that all the details were set! We would definitely book our next trip through Shadyside Travel again.