Just wanted to share our experience with Dawn at Shadyside Travel. She helped us book a family vacation/wedding in Mexico. Right before we left, we found out that my grandmother had passed away and this of course, threw everyone’s travel plans for a loop. Dawn worked tirelessly with my family to rearrange flights and schedules to ensure that we got to the funeral service in Houston, TX and were able to enjoy some of our vacation. I would highly recommend working with Dawn at Shadyside Travel. Thanks, Dawn!