Having never used a travel agency before, my fiancé and I had no idea what to expect. From the very beginning Kim was amazing. She worked to get us exactly what we wanted within a budget we could afford. Unfortunately the pandemic happened and we couldn’t travel for our honeymoon but once again Kim came through big time. She was able to get us a full refund and was unbelievably understanding to our desire not to travel during this time. I can’t recommend Shadyside Travel and Kim enough. We will absolutely be calling Kim to help with our next trip!!!