Having never used a travel agency before, my fiancé and I had no idea what to expect. From the very beginning Kim was amazing. She worked to get us exactly what we wanted within a budget we could afford. Unfortunately the pandemic happened and we couldn’t travel for our honeymoon but once again Kim came through big time. She was able to get us a full refund and was unbelievably understanding to our desire not to travel during this time. I can’t recommend Shadyside Travel and Kim enough. We will absolutely be calling Kim to help with our next trip!!!
I have taken 5 trips using this agency. Three were in the western US, one in Maine and Quebec, and recently in England. We do fly/drive vacations. Shadyside Travel, and particularly Dawn — our agent, has made these trips a pleasure to plan. She suggests accommodations as well as attractions, she is very organized and everything always goes as planned. She can often take advantage of packages of which we would not be aware. We will be calling Dawn next year to help plan our next trip. I can’t think there would be an easier person to work with.
I traveled across Canada for over 3 weeks this past Aug. & Sept., 2019 through Shadyside Travel Agency. Kim organized the trip with VIA Rail. Traveling on The Rocky Mountain Train to Banff, then Brewster Coaches to Jasper Canada and boarding VIA rail to Toronto, Montreal and Halifax was an experience of a lifetime.. All employees treat you like royalty. The Canadian Rockies are magnificent (there is no other word for them). With the snowy peaks reaching to the clouds; the colors of the different lakes (Don’t want to spoil the reason — you have to find out for yourself !!!); and walking the largest glacier of North America is mind blowing even the prairie was enjoyable with blowing grasses. The cities I visited, the Fairmont Hotels and the Halifax Hotel I stayed during my travel, and all the people I encountered just added icing to the cake. Would I do it again???? IN A HEART BEAT PS: Did I mention the FOOD and scaling inside a mountain through the 3 spiral tunnel???? WoW on both.
Great vacation everything was taken care of for our trip. Highly recommended Kim Knepshield for your travel plans. Thank You Kim.
Just wanted to follow-up now that we are back. We had a wonderful, incredible trip! All flights were on time, no lost luggage and the weather was fantastic . Athens surprised us a little as we walked trough some beautiful parts and shopping areas from Acropolis to our dinner that night. But the highlight was Mykonos Princess. It was unreal…great venue, terrific service and really good food too. Highly recommend!!
Our only regret in hindsight was how much time we spent in airports, but not sure there’s whole lot we could have done about that unless here was a direct flight from Mykonos to Barcelona. We liked the food and wine much better in Barcelona and would have loved another day there.
Thank you so much for all your help!
I’ve relied upon Shadyside Travel Agency now for several family trips. The entire office is professional, helpful and attentiveness to our needs. They ask great questions, listen well and provide tremendous value. And, often, they can find better prices than I can on my own! Brandy, in particular, is superb and has helped me in a pinch several times. It’s great to have a partner when you travel and not be alone against the airlines and hotels. Give them a call and let them help you! It’s worth it.
Recently booked a trip to Egypt and Kim was so helpful with everything – tour, transfers, additional hotels, and figuring out our flights (no easy feat, considering that we used miles for part of the trip). Highly recommend this agency, and Kim, in particular!
Shadyside Travel is THE best there is, no holds barred! They work hard to find exactly what the customer wants/needs/prefers; and they are reliable and consistent in delivery and fulfillment of requests. Highly recommended for your travel needs!!!
can’t say enough amazing things about dawnn!!! She’s always made a flawless and amazing travel experience for myself, friends and family! She truly is wonderful at what she does and I can’t say I’ll ever travel without her help EVER again!
I am so excited to rave about Dawn from Shadyside travel!
When I first started communicating with Dawn I would secretly try to find better deals….that never happened, not once. So please don’t waste your time trying.
Dawn has been booking my vacations for as long as I can remember. Her knowledge about travel is superior to any travel agent that I’ve ever dealt with in the past! Dawn is prompt when it comes to call backs. She covers every aspect of my travel it is always available whenever I have a last minute question.
Everyone that I referred to Dawn, uses her, EVERYONE! And of course they tell me how great she is and how she found them the “BEST DEAL EVER”.
Dawn, you have made travel easy for me to navigate and for that I am very thankful!!