Domestic Travel Policies
RESPONSIBILITY – Shadyside Travel Agency is the principal tour operator and is responsible to the tour participants for supplying the services and accommodations offered as stated expressly within the tour offer brochure. However, as to all services furnished, including air transportation and/or ground transportation, restaurants, hotel accommodations, in the absence of negligence on their part, Shadyside Travel Agency, its associated agents, representatives, and/or sponsoring organizations, each and all responsibilities or liability of any nature whatsoever for any loss, damage or injury to property and/or person due to any cause whatsoever occurring during a tour under Shadyside Travel Agency’s management, operation, procurement, including associated agents, representatives and/or vouchers for services as provided are issued subject to the foregoing and any conditions under which that service is provided.
Shadyside Travel Agency and/or its associated agents, representatives, and/or sponsoring organizations, reserve the right to change dates, times, itineraries, and rates when such changes are necessary by circumstances beyond control of the foregoing Shadyside Travel Agency and/or its associated agents, representatives, and/or sponsoring organizations, reserve the right to withdraw a tour portion thereof, or to refuse to accept or retain any person as members of a tour at any time, or to make changes in the published itinerary whenever conditions warrant, or deemed necessary for the comfort, convenience, and safety of all participating passengers. In event of a reduction or increase in the services provided, a pro-rated refund or additional charge will be made from/to the tour participant.
RESERVATIONS AND DEPOSIT – Final payment due 60 days before departure. If full payment is not received 60 days before departure, reservations will be cancelled. If reservation is made less than 60 days before departure, full payment must be made at time of reservation. Make checks payable to Shadyside Travel Agency.
CANCELLATION FEES – A full refund will be made to every passenger if for any reason the tour operator cancels the tour. When cancellation, transfer of trip or change of departure date is made by the passenger prior to commencement of the tour, the following cancellation fees will apply:
- Cancellation prior to 60 days, $300 a person
- Cancellation 60 days or less, no refund, unless cancelled seat is resold and trip departs completely full, at which time only the $100 per person administration cost would apply.
A tour participant shall have no right to receive a full or partial refund in the event that the tour participant deviates from the tour itinerary or does not utilize the air transportation, ground transportation or other services included in the applicable tour price.
INSURANCE – Trip, health, accident, baggage and trip cancellation insurance is available. Details will be furnished by Shadyside Travel Agency upon request.
TARIFFS: Prices quoted are based on current tariff and rates of exchange and are subject to change prior to flight departure. Forwarding of your deposit indicates acceptance of these terms and conditions.
GENERAL DISCLAIMER STATEMENT: Shadyside Travel Agency acts only in the capacity of an agent for the various suppliers of travel services listed on your travel documents and itinerary. Your travel agent is not liable for personal injury, property damage, or other loss, accident, delay or inconvenience caused by any supplier or any party not under its control. Your acceptance of travel documents your understanding and agreement to this.
For details & information about the upcoming trips see Pittsburgh Steelers Trips.
For information & reservations complete the Reservation Form or contact Joe at Shadyside Travel Agency, Inc.
International Travel Policies
RESPONSIBILITY – CIE Tours and Sports Travel Tours are the principal tour operators and are responsible to the tour participants for supplying the services and accommodations offered as stated expressly within the tour offer brochure. However, as to all services furnished, including air transportation and/or ground transportation, restaurants, hotel accommodations, in the absence of negligence on their part, CIE Tours and Sports Travel Tours, it’s associated agents, representatives, and/or sponsoring organizations, each and all responsibilities or liability of any nature whatsoever for any loss, damage or injury to property and/or person due to any cause whatsoever occurring during a tour under CIE Tours and Sports Travel Tours’ management, operation, procurement, including associated agents, representatives and/or vouchers for services as provided are issued subject to the foregoing and any conditions under which that service is provided.
CIE Tours and Sports Travel Tours and/or it’s associated agents, representatives, and/or sponsoring organizations, reserve the right to change dates, times, itineraries, and rates when such changes are necessary by circumstances beyond control of the foregoing CIE Tours and Sports Travel Tours and/or its associated agents, representatives, and/or sponsoring organizations, reserve the right to withdraw a tour portion thereof, or to refuse to accept or retain any person as members of a tour at any time, or to make changes in the published itinerary whenever conditions warrant, or deemed necessary for the comfort, convenience, and safety of all participating passengers. In event of a reduction or increase in the services provided, a pro-rated refund or additional charge will be made from/to the tour participant.
RESERVATIONS AND DEPOSIT – Final payment due 90 days before departure. If full payment is not received 90 days before departure, reservations will be cancelled. If reservation is made less then 90 days before departure, full payment must be made at time of reservation. Make checks payable to Shadyside Travel Agency.
CANCELLATION FEES – A full refund will be made to every passenger if for any reason the tour operator cancels the tour. When cancellation, transfer of trip or change of departure date is made by the passenger prior to commencement of the tour, the following cancellation fees will apply:
- Cancellation prior to 90 days, $500.00 a person.
- Cancellation 90 days or less, no refund, unless cancelled seat is resold and trip departs completely full, at which time only the $100.00 per person administration cost would apply.
A tour participant shall have no right to receive a full or partial refund in the event that the tour participant deviates from the tour itinerary or does not utilize the air transportation, ground transportation or other services included in the applicable tour price.
INSURANCE – Trip, health, accident, baggage and trip cancellation insurance is available. Details will be furnished by Shadyside Travel Agency upon request.
TARIFFS: Prices quoted are based on current tariff and rates of exchange and are subject to change prior to flight departure. Forwarding of your deposit indicates acceptance of these terms and conditions.
GENERAL DISCLAIMER STATEMENT: Shadyside Travel Agency acts only in the capacity of an agent for the various suppliers of travel services listed on your travel documents and itinerary. Your travel agent is not liable for personal injury, property damage, or other loss, accident, delay, or inconvenience caused by any supplier or any party not under its control. Your acceptance of travel documents your understanding and agreement to this.
For details & information about the upcoming trips see 2026 Pittsburgh Steelers Paris Trips.
For information & reservations complete the 2026 Pittsburgh Steelers Paris Reservation Form or contact Joe at Shadyside Travel Agency, Inc.
1601 Penn Avenue, Suite 6000, Pittsburgh, PA 15221 | (412) 241-8692